Let's Connect
Tell us what you need help with and the right ID Clearance team member will follow up about background checks, verifications, partnerships, support, or investor relations.
Where to Start
Choose the Conversation That Fits.
Use the contact form for general questions, sales conversations, support, partnerships, investor relations, or anything else the team should route quickly.
Ask a question about ID Clearance, screening services, candidate workflows, or getting started.
SalesCompare packages, add-ons, API needs, and program options with the sales team.
SupportGet help with an account, candidate request, order status, report, or portal question.
PartnershipDiscuss embedded screening, referral opportunities, and partner program alignment.
Investor RelationsConnect with leadership about the company, market, strategy, and growth plans.
OtherSend the details and the team will route your message to the best person.
Contact Form
Send a Message to the ID Clearance Team.
Share your contact information and the reason for reaching out. For urgent account or screening support, include the company name and any helpful context.
Where To Find Us
Company HQ
265 Franklin Street, Boston, MA 02110
Directions
Logan
Exit Logan terminals to Airport Rd, stay right on MA-1A S (toll), take John F Fitzgerald Surface Rd to Broad St, and left onto Franklin Street.
South Station
Exit South Station to Atlantic Avenue and cross the street to Federal Street for about two blocks and turn right onto Franklin Street.