Two professionals carefully reviewing documents together

Adverse Actions

A Clear Path from Review to Decision

Coordinate notices, response windows, candidate communication, and documented decisions when a background report raises a concern.

Notice Packet

Review the report and rights materials.

Candidate Response

Follow delivery, deadlines, and disputes.

Human Review

Keep the decision with your authorized team.

Case Record

See notices, actions, and resolution together.

When It Applies

When a report may change an employment decision

An adverse-action process may be needed when information in a background report contributes to a decision not to hire, promote, retain, or reassign a person. The employer makes the decision; IDC supports the related notice and case workflow.

A Guided Sequence: keep notices, timing, and status in one workflow.

Each stage stays connected to the report, candidate response, and next permitted action.

Review the case

Confirm the candidate, linked report, role, reason for review, and applicable procedure.

Send the pre-adverse notice

Review the recipient, report copy, Summary of Rights, and required notices before an authorized send.

Track the response window

Follow the recorded deadline, delivery status, candidate response, and any open dispute or hold.

Reassess and resolve

An authorized reviewer considers the full case before continuing, closing, or sending a final notice when permitted.

Employer Visibility

One case, one clear next step toward resolution.

IDC's Adverse Actions workspace brings case status, notice delivery, waiting deadlines, candidate responses, and audit records into the review path.

  • Filter cases by stage or owner.
  • Review the linked case and report before acting.
  • Track deadlines and open disputes.
  • Resolve failed notice delivery before retrying.
Adverse ActionsCase review
CASE STAGEPre-Adverse Sent
Notice packet
Sent for review
Delivery
Check status
Response window
Recorded in case
Candidate response
Awaiting update

Next step: Confirm delivery and follow the response window.

Workflow illustration. No candidate information is shown.

Know what was sent and what happens next

01 / NOTICE PACKET

Check the complete packet

Review the pre-adverse notice, report copy, FCRA Summary of Rights, and any applicable state or local materials before sending.

02 / DELIVERY

Follow the delivery record

See notice history and address failed delivery. A sent email is not proof that the candidate received or read it.

03 / RESPONSE WINDOW

Respect the recorded deadline

The case shows its waiting deadline and any blocker. Timing must reflect applicable requirements and your approved procedure.

Review the person and the role, not just a status

01 / POSITION

Role relevance

Consider the position and information your policy identifies as relevant.

02 / RESPONSE

Candidate context

Review explanations and supporting information the candidate provides.

03 / RECORD

Documented review

Record the basis for an authorized decision and any follow-up.

Keep every case clear from review to resolution

01 / OWNERSHIP

Know who acts next

See the assigned owner and next action for each case.

02 / BLOCKERS

Spot what needs attention

See open disputes, delivery issues, and waiting deadlines before moving forward.

03 / CASE RECORD

Keep the history together

Find notices, candidate responses, reviewer actions, and the outcome in one case record.

Fast, Compliant Screening Done Right

Run A Check

Candidate Response

Give the candidate a meaningful chance to respond

Candidates can review their report, share context or dispute an item, and have their response considered.

Candidate reviewing a document beside a laptop
Review the report

The candidate receives the notice and report materials needed to identify a possible error.

Provide context or dispute

The candidate can explain or dispute report information. An open dispute holds the case before a final notice.

Bring the response into review

The case keeps the response and any report update visible to the authorized reviewer.

Two colleagues reviewing a case together before a decision

Human Decision

The decision stays with your team

Ready for Final means the case is ready for review, not that a decision has been made. Your authorized team decides what happens next.

ContinueMove forward when the concern is resolved.
Hold or review furtherKeep the case open when a response, dispute, or delivery issue needs attention.
Final noticeSend if the employer decides to take adverse action after the required steps.

Keep notices, delivery, candidate responses, reviewer actions, and the outcome together in the case record.

Program Controls

Set the right process for each program

Notice content and waiting requirements can vary by location and employer policy. Confirm requirements with counsel and configure the program before use. IDC can discuss how case status and notices connect to your broader screening workflow.

Discuss Your Program ->

Connected Operations: Keep every handoff clear

Bring the case, notice status, and responsible people into the same review path.

IDC Workflow Progress screen showing five stages from Candidate Intake to Results, with Invite and Schedule selected and an expired invitation noted

Built for Your Program

The decision at hand shapes the process

Pre-hire

Hiring decisions

Keep a report concern, candidate response, and next
action connected before the employer decides.

Internal mobility

Role changes

Review the information relevant to a proposed change
in role and follow the applicable process.

Existing workforce

Ongoing reviews

Keep notice history and response details available
when a current worker's report requires review.

De-identified IDC Adverse Actions case table showing statuses, owners, next steps, and actions

Inside the Workspace

Adverse Actions Capabilities

Notice packet, calendar, and balance scale beneath an office wall clock
How do I find cases needing attention?

Review case status, owner, waiting deadline, and next action in one workspace. Filter by stage or owner to focus on the cases that need review.

How are pre-adverse notices prepared?

Review the recipient, report copy, Summary of Rights, and applicable notice materials together before an authorized send.

Can I track notice delivery?

Follow notice status and history in the case record. Failed delivery remains visible so an authorized reviewer can address it before retrying.

Where can I see the response window?

The case shows its recorded waiting deadline and any open blocker alongside the notice and candidate response status.

How does a candidate response reach review?

Candidate explanations and dispute details stay with the linked case for an authorized reviewer to consider.

Real-time Background Checks

Run A Check