Privacy Policy

Introduction & Scope

This Privacy Policy describes how ID Clearance (“ID Clearance,” “we,” or “our”) collects, uses, and discloses information in connection with its background check and verification services. ID Clearance operates as a service provider and, where applicable, a consumer reporting agency under the Fair Credit Reporting Act (“FCRA”). This Policy applies to information processed through our website, systems, and business operations and does not replace rights or obligations established under applicable law.

Information We Collect

We collect information necessary to provide screening and verification services, including identifying information, employment or business-related data, and information provided by customers or individuals subject to a background check. We may also collect documents or identifiers submitted for verification purposes. In addition, limited technical information may be collected when users access our website, such as IP address, device type, and browser information.

Sources of Information

Information is obtained from customers, individuals, public records, government agencies, and authorized third-party data providers. In some cases, individuals provide information directly to complete a verification request. All information is collected and processed solely to support lawful and permissible screening purposes.

How We Use Information

We use information to deliver background checks and verifications, operate and secure our systems, comply with legal obligations, prevent fraud, and provide customer support. Information is processed only as necessary to fulfill requested services or meet regulatory requirements. We do not use personal information for unrelated advertising or consumer marketing purposes.

How We Share Information

Information is shared only with customers, authorized service providers acting on our behalf, and government or regulatory authorities when required by law. Service providers are contractually restricted from using information for any purpose other than providing services to ID Clearance. We do not sell personal information and do not share personal information for cross-context behavioral advertising.

FCRA and Consumer Reporting Obligations (Your Rights Under FCRA)

When ID Clearance acts as a consumer reporting agency, information is processed in accordance with the FCRA and applicable state laws. Individuals have the right to dispute inaccurate or incomplete information contained in a consumer report and to receive required disclosures under law. FCRA rights and dispute procedures are governed by applicable statutes and separate notices, not solely by this Privacy Policy.

State Privacy Rights (CCPA / CPRA and Similar Laws)

Where applicable, ID Clearance acts as a service provider or processor under state privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act. We process personal information solely on behalf of our customers and do not sell or share personal information as defined by those laws. Eligible individuals may submit verified requests to exercise applicable state privacy rights, subject to legal limitations and exemptions.

Cookies, Analytics, and Embedded Content

Our website uses limited cookies and similar technologies to support functionality, security, and basic analytics. These technologies are not used for targeted advertising. If our website includes embedded content (such as video players or third-party widgets), those providers may collect technical information consistent with their own privacy policies. Users may manage cookie preferences through their browser settings.

Updates and Contact Information

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. Updates will be posted on our website with a revised effective date. Questions regarding this Privacy Policy or our privacy practices may be directed to ID Clearance using the contact information available on our website.