Introduction
These Terms & Conditions govern access to and use of the background check and verification services provided by ID Clearance. By creating an account, submitting an order, or otherwise using the services, you agree to comply with and be bound by these Terms. ID Clearance provides information services only and does not make employment, licensing, or eligibility decisions. Responsibility for lawful use of reports and compliance with applicable laws remains solely with the customer.
1. Acceptance of Terms
By accessing, ordering, or using ID Clearance’s services, you agree to be bound by these Terms & Conditions. Acceptance occurs upon account creation, order submission, or use of any service provided by ID Clearance. If you do not agree, you may not access or use the services.
2. Eligibility and Authorized Use
ID Clearance services are intended solely for business entities and authorized representatives acting on their behalf. Services may only be used for lawful, permissible purposes, including employment or contractor screening, as applicable. Personal, consumer, or non-authorized use is prohibited.
3. Scope of Services
ID Clearance provides background checks, verifications, monitoring, and related screening services based on customer requests. Services are informational in nature and do not constitute legal advice, employment recommendations, or hiring decisions. Final decisions remain solely with the customer.
4. Customer Responsibilities
Customers are responsible for ensuring lawful use of all reports and services. This includes providing proper disclosures, obtaining written authorization from individuals, certifying permissible purpose, and complying with pre-adverse and adverse action requirements when applicable. ID Clearance does not assume responsibility for customer compliance failures.
5. Compliance With Applicable Laws
Customers agree to comply with all applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA) and relevant state “mini-FCRA” statutes. ID Clearance provides services consistent with applicable law, but compliance obligations remain with the customer. Use of services in violation of law is strictly prohibited.
6. Accuracy, Data Sources, and Limitations
Information is compiled from public records, third-party data sources, and direct contributors believed to be reliable at the time of reporting. While ID Clearance makes reasonable efforts to ensure accuracy and timeliness, records may be incomplete, delayed, or subject to change. No report is guaranteed to be exhaustive.
7. Fees, Payments, and Purchases
Services are offered primarily as one-time purchases, unless otherwise agreed in writing. Fees are disclosed prior to order submission and may vary by service type, jurisdiction, or add-on selection. Once processing begins, fees are non-refundable except as required by law.
8. Disputes and Reinvestigations
Individuals may dispute the accuracy of information contained in a report as provided by law. ID Clearance will conduct reinvestigations in accordance with applicable FCRA requirements. Customers agree to cooperate and refrain from taking final adverse action during an active reinvestigation, where required.
9. Intellectual Property
All content, software, reports, trademarks, and methodologies provided by ID Clearance are its exclusive intellectual property. Customers may use reports solely for internal, authorized purposes related to screening decisions. Resale, redistribution, or unauthorized use is prohibited.
10. Disclaimers and Limitation of Liability
Services are provided “as is” and “as available,” without warranties of any kind, express or implied. To the maximum extent permitted by law, ID Clearance’s liability is limited to the fees paid for the specific service giving rise to the claim. ID Clearance is not liable for indirect, incidental, or consequential damages.
11. Indemnification
Customers agree to indemnify and hold harmless ID Clearance from claims, damages, or liabilities arising from misuse of services, failure to comply with applicable laws, or unauthorized access or disclosure of reports. This obligation survives termination of services.
12. Termination, Suspension, and Governing Law
ID Clearance may suspend or terminate access for misuse, non-compliance, or violation of these Terms. These Terms are governed by the laws of the applicable jurisdiction specified by ID Clearance, without regard to conflict of law principles. Venue shall lie exclusively in the designated courts of that jurisdiction.